Refresh Carpet Care is a carpet cleaning business in Adelaide. Our trained & trusted technicians treat our customers & their furnishings with great care at all times. As professional Carpet Cleaners, we understand how important your carpets are to your Home or Business. Most importantly, we take pride in providing a thorough clean which helps to keep your carpets looking great, smelling nice and feeling soft.
When we clean your carpets, we use the most advanced cleaning products and equipment, so that your carpet look as great as they possibly can!
We service residential customers who need carpets cleaned at home. We also service commercial clients who need their office carpets, hotel carpets or other commercial carpets cleaned. Therefore, whatever your carpet cleaning needs you have, whether they are big or small, Refresh Carpet Care can help!
We are a
We are a local business which takes much pride in our work! So when you call us, we will ask relevant questions to identify your needs. We will also answer any questions you may have regarding Carpet Cleaning. We can then discuss any troublesome areas and recommend the appropriate treatment process to ensure a great result every time!
So if you are looking for a Reliable and Professional Carpet Cleaning Service in Adelaide, look no further than Refresh Carpet Care.
So if you are looking for a Reliable and Professional Carpet Cleaning Service, look no further than Refresh Carpet Care
Why have your
CARPETS CLEANED REGULARLY?
- Reduces the build up of bacteria
- Reduces the build up of germs
- Carpets will feel softer
- Home will smell fresh
- Carpeted areas will be safer for Children & Pets
- Ultimately, your carpets will last longer
We have no single cleaning method. Our philosophy is to use whatever method will work best for YOUR carpets and upholstery.
Other cleaners will tell you that they have the best method. However the question is: if there was one absolute best cleaning method that everyone agreed was the best in every situation then why are there so many cleaning methods out there? So the fact is that there is no one size fits all cleaning method.
There are many different kinds of carpets and upholstery with many different kinds of issues. Therefore what works best in one situation may not work in another. All cleaning methods have strengths and weaknesses. They work well in some situations but not so well in others. Most importantly, we won’t try and fit your circumstances and conditions into a cookie cutter cleaning method. We’ll tailor our method to meet your needs.
Having said that. The method our customers overwhelmingly prefer is a “low moisture” method of cleaning (not dry cleaning). We’re able to use up to 95% less water so your carpets are dry in less then 3 hours. We get your carpets cleaner and they stay cleaner longer. That means you get the use of your room or house back almost right away.
A professionally cleaned carpet adds a fresh, clean and hygienic element to your home or office. We use specialty cleaning products in either our “steam cleaning process” or our “low moisture cleaning process” and state of art equipment ensuring that your carpets/upholstery will look, smell and feel refreshed.
FREQUENTLY ASKED QUESTIONS
How long does the carpet take to dry after it has been cleaned?
Depending on the weather and ventilation, it generally takes 3-4 hours to dry. It may take longer if your carpet fiber is dense or long. Soiled carpet areas also might take slightly longer to dry as we may have to cover the same area twice for the best result. The technician will give a more accurate drying time as soon as the job has been completed. In cooler weather conditions we suggest switching on the heating system to allow the air to circulate and help remove moisture from the air, as this will speed up the drying time.
Do you do Steam Cleaning or Dry Cleaning?
We offer both methods of carpet cleaning. Both Steam Cleaning & Dry Cleaning have different applications and we are well trained in both.
How often should I get my carpets cleaned?
Carpet Manufacturers recommend having your carpet steam cleaned every 12 months.
Can you get most stains out of carpet?
Yes. We are certified & trained to treat all types of stains. The sooner we are notified of a stain, the higher the success rate of removal.
How can I pay for your service?
Payment is made directly to the technician on-site following the completion of the job. Accepted payment options are cash, debit or credit card (Visa and MasterCard). If you cannot be on site with the technician, payment can be processed via credit/debit card over the phone.
Do you move the furniture?
We go around heavy and delicate furniture items that are hardly ever moved, and ask that you move your smaller items such as lamps, dining chairs, office chairs, magazines racks, etc. We can assist you with lounge suites, armchairs and coffee tables, sliding them as we go. If you want us to cover from wall to wall please clear the area prior to our arrival.
Should I have my carpets cleaned before or after the bond clean?
After, in order to keep the carpet clean and well presented for the final inspection.
How far in advance do I need to book?
The earlier the better! We receive many booking requests by phone and online. Therefore, to secure a day and time that best suits your needs be sure to call us at least 3 days prior to your booking date. During peak times however, this can extend to a week or more.
My carpet seems to be getting dirty more quickly since my last cleaning. Why?
Many regular carpet cleaners and DIY machines rely solely on soapy cleaning chemicals to clean carpets. When soap residues are left behind due to improper cleaning or equipment, they attract dirt like a magnet, making your carpet dirtier sooner.
I have stains on my carpet. Will it cost me more to get them removed?
Our cleaning process removes most stains from your carpet; however, there are situations where the removal of a stain requires a specialised treatment. (Examples are red wine, pet urine, blood, coffee and rust.) The treatment option attracts a surcharge and will be discussed with you prior to work commencement. The cost depends on the amount of extra time we have to spend to remove or minimize the stain. Unfortunately, we cannot guarantee a total removal of all stains as some substances can cause permanent discoloration of the carpet fibres.
Is there a cancellation fee?
No, there is no cancellation fee. However, we request and would greatly appreciate it if you could notify us at least 24 hours prior if you wish to cancel your service. This will save us not only time but a lot of effort and preparation that goes into each job that we undertake.
Do I have to stay home while you clean?
No. We are sometimes left alone to do the job while the client goes out. Some customers pay us in advance and leave us in charge of locking the house when we leave. Others leave the keys under the mat for us to access the house. Although this can be arranged, we cannot be held responsible for any consequences that may arise from this before our arrival or after our departure.
How soon can I walk on it?
You can walk on the carpet immediately after the job has been performed, even if the carpet is still not totally dry. Please make sure your shoes or bare feet are clean to avoid leaving any footprints.
I live in a rental property. Why should I care about paying more for a quality cleaning? It's not mine anyway.
When you hire a non-qualified carpet cleaner, chances are that the cleaning result will not be good enough for your real estate agent. A dispute between you and your agent/landlord can be tedious, time consuming, and will certainly delay your bond refund for weeks. Remember, the carpet cleaning industry is unregulated and many non-insured small businesses in this field can cause permanent damage to the carpet and underlay. This may leave you with the expense of replacing them, which can cost on average $500 for a 15sqm room.